Published by Kenner, which makes one of the tools compared here. How we handle that

AI for Field Service

AI for Field Service

About this guide and who publishes it

Who publishes it

This guide is written and published by Kenner Systems Inc., the company behind Kenner (getkenner.com), a personal assistant for HVAC/R and equipment service teams. Kenner is one of the tools compared here, and its entry is marked as our product.

We publish it because service leaders keep asking the same question, and most of what ranks for it is a forum thread or a vendor's own sales page. We would rather have a page that states plainly who is behind it.

How the conflict of interest is handled

Every page says who publishes it, at the top. Facts about other tools come only from their makers' own pages and are linked. Each entry, ours included, has a section on where the tool stops and a line on when to look elsewhere. Every other tool's entry also ends with a direct comparison with Kenner, and it says when that tool is the better choice. No vendor has paid to be included and there are no affiliate links.

If we have something wrong about your product, tell us and we will correct it.

Other guides we publish

Kenner publishes these guides as well. They share one set of vendor fact sheets and the same method, so they are not independent of each other.

Who writes it

Arthur Allilaire is co-founder and CTO of Kenner Systems Inc., where he leads the engineering of Kenner, the tool this guide marks as our product. Arthur Allilaire on LinkedIn.